Process, Product and People: 3P Approach to Quality

Quality management should be a holistic approach. Process, product and people are the three key elements of a company’s quality system and all of them need to be focused on for an overall improvement in performance.. Process. Process audits and statistical process control are two important tools that practitioners can use for process monitoring.

The practices in the Process and Product Quality Assurance process area ensure that planned processes are implemented, while the practices in the Verification process area ensure that specified requirements are satisfied. What are the differences between quality and safety? One is the state of being dependable. Quality management should be a holistic approach. Check for similar questions.

attributes across the manufacturing process Product Quality Stewards • Product Quality Management – Regulatory landscape and need for integrated product quality management.
Instead, Deming urged us to shift the emphasis from product (or outcomes or output) quality to process quality. Leaders must provide the strategy, plan, training, tools and direction to help people shift the emphasis to the quality of the process – the quality of the pipe.
attributes across the manufacturing process Product Quality Stewards • Product Quality Management – Regulatory landscape and need for integrated product quality management.
Product quality is a one complete details and analysis data and before customer give to proper quality of material life depth of analysis is known as product quality Process quality is a instructions following the given diagram can be following and inspection for process area or manufacturing product can be approved and to next process move it.
Quality management should be a holistic approach. Process, product and people are the three key elements of a company’s quality system and all of them need to be focused on for an overall improvement in performance.. Process. Process audits and statistical process control are two important tools that practitioners can use for process monitoring.

Instead, Deming urged us to shift the emphasis from product (or outcomes or output) quality to process quality. Leaders must provide the strategy, plan, training, tools and direction to help people shift the emphasis to the quality of the process – the quality of the pipe.

Companies should engage in revising product specifications on a continual basis based on customer and market requirements. Design of experiments DOE is a particularly useful tool in improving product quality. The following example is an illustration of the application of the tool. Product A is a food colorant and an additive that the company manufactured by the controlled heating of a raw food material in the presence of a catalyst.

The color of the product was the key quality parameter and needed to be maintained within a specification range. The main issue was found to be reproduction of the color value.

The specification was 20 to 21 color units. About 20 percent of the batches had either less or more than this specification. Another batch was made and the two batches were mixed to meet the specification.

This led to delays in production as well as quality costs due to rejections. To vary the two critical input parameters — catalyst quantity and time of reaction — to arrive at the optimum conditions. This was a two-factorial experiment with catalyst quantity and time at two levels, high and low.

Four experiments were performed and practitioners studied the output — color value Table 2. Practitioners found the product met the target when the catalyst and time were at the lower levels. People are an important part of the quality system. They need to be assessed and trained on the latest requirements of process and product quality as required by the customers and market.

Identify the skills required for a job. The skills need to be categorized as technical and managerial. A matrix can be developed as shown in Figure 4. Using the matrix, it is possible to determine what competency training needs to be organized. It can be done internally or externally and should be a time-bound program. Assessment of skills should be done on a periodic basis to measure improvement and see if any retraining is required. It is important that the people assigned to a job are fully empowered — they must have the authority to carry out the assigned responsibility.

One large manufacturing plant that utilized these principles between and was able to reduce customer rejection rates by more than 40 percent and implement an employee succession planning process in the quality department.

When properly used, this approach for focusing on the three key areas of quality management — process, product and people — will help companies move toward Six Sigma quality with fewer defects and more satisfied customers. Before posting, create an account! It is very good article , and very good approach to orgnised any manifacturing and maintain the quality of the products undamaged , also satisfie the customers, by do way we developed the manifacturing and keep it in live year after year, with the currently competition.

Any reproduction or other use of content without the express written consent of iSixSigma is prohibited. View All Terms Add Term. What is the difference between traits and qualities?

A trait is a quality or characteristic that stands out. A qualityis a special attribute that someone or something has. It is the measure of excellence or state of being free from defects or deficiencies. From this definitio … n, you assess the quality of something relative to something else, and what you measure is the result of its manufacture. One is the state of being dependable. The other is consistency - that is, the degree to which something yields the same or compatible result time after time.

These definitions are related in that one is dependable based on his or her ability to do, act, say or behave in a consistent manner.

When a product is designed and handed over to manufacturing to produce, it is accompanied by a "specification. Drawings show all the parts and the dimensions of all the parts. Tolerances are listed for each and every part. Materials-of-construction for all the parts are listed. Is it type stainless steel or stainless steel? Is it low-density polyethylene, ultra-high molecular weight high density polyethylene, or glass-fiber filled polyurethane? The method of fabrication is listed for each part.

If metal, is it machined, forged, cast or stamped? If plastic, is it injection molded, thermoformed, reaction injection molded, or blow molded?

The finish of each part is listed. Is it fine polished, rough polished, sandblasted, anodized or painted?

Colors for each part are listed using standard reference colors. The types of fasteners used to hold it together are listed. Machine screws or wood screws, what pitch on the threads, what material, what shape head, exactly how long and what diameter, thread-lock material or not. If developing a new product is difficult, specifying it so manufacturing makes it as designed is just as difficult. When someone returns a product with a complaint and it is taken to manufacturing to inspect, manufacturing takes out the specifications they were given and compares the product to the specs.

Higher quality goods take more time and labour and higher quality raw materials to produce, so a drive to greater productivity almost always means a diminution of quality. An … exception is in cases where standardization and precision mean a significant increase of quality, as in machine parts, which can be made more standard and more precise by machine, which is also more efficient. The relationship between quality and the product is important as the quality of a product is what sales the product.

Quality means a lot to me, I will pay for good quality pro … ducts and also food. Quality of Process is more important to keep the Quality of the Product. Choose a video to embed.

Process quality is one of a number of contributors to product quality.. Product quality, as you might expect from the name, is the overall quality of the product in question: how well it conforms to the product requirements, specifications, and ultimately customer expectations. Instead, Deming urged us to shift the emphasis from product (or outcomes or output) quality to process quality. Leaders must provide the strategy, plan, training, tools and direction to help people shift the emphasis to the quality of the process – the quality of the pipe. Product quality: These relies on the quality of the final product. It is a product accepted because it fulfills all requirement or specification needed by the customer. Process Quality: These has to do with all process or steps used in the manufacturing of the final product. Its focus are on all.

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